- Pricing and Payments
- All prices listed on the Website are in Indian Rupees (INR) and inclusive of applicable taxes, unless stated otherwise.
- We accept the following payment methods: [ credit/debit cards, UPI, net banking, wallets, ].
- By providing your payment information, you confirm that you have the authority to use the payment method.
1.1 Secure Payments
We employ industry-standard encryption to secure your transactions. However, we are not liable for unauthorized transactions conducted on your account.
1.2 Payment Failures
In case of a payment failure:
- Ensure that your payment method has sufficient funds.
- Contact your bank for more information.
- You may reach out to our customer service for assistance.
- Shipping and Delivery
- We strive to dispatch all orders within Seven business days of payment confirmation. If the payment is for services, the services will be provided as per pre-agreed dates. Where pre-works are required for a service, the delivery will be dependent on you completing the pre-work.
- Delivery timelines are estimates and may vary due to external factors.
- For delays, please refer to the tracking information provided.
- Returns and Refunds
3.1 Eligibility for Returns
- Returns are accepted within seven days of delivery if the product is defective, damaged, or incorrect.
- Products must be returned in their original packaging, unused, and with all tags intact.
3.2 Refund Process
- Refunds will be processed within [X] business days after verifying the returned product.
- Refunds will be credited back to the original payment method unless otherwise specified.
3.3 Non-Refundable Items
Certain products are not be eligible for refunds, such as:
- Services
- Personalized or custom-made items.
- Products marked as “Final Sale.”
- eLearning Products
3.4 Cancellation Policy
- Orders can be cancelled before dispatch. Post-dispatch, the return process applies.
- Cancellation charges may apply if specified during the checkout process.
- For services cancellation is possible if done before 15 days of the agreed date of service. NO cancellation is permitted within 15bdays of the service or after the service.
- Intellectual Property
All content on the Website, including logos, images, text, and designs, is owned by or licensed to us and is protected under Indian copyright laws.
- Limitation of Liability
We are not liable for:
- Indirect or consequential damages.
- Loss arising from unauthorized access to your account.
- Delays in delivery due to unforeseen circumstances.
- Privacy Policy
Your use of the Website is governed by our privacy policy. A copy of the privacy policy will be made available on request.
- Governing Law and Jurisdiction
These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru (Bangalore).
- Contact Information
For questions or concerns, contact us at:
- Email: info@leadyne.com
- Phone: 9535372598
- Address: 1st Main, 4 th Cross, HBR Layout | Bangalore-560043 India
- Amendments
We reserve the right to modify these Terms at any time. Changes will be notified through the Website. Continued use of the Website after changes indicates acceptance of the revised Terms.